Last week, as often happens, I encountered resistance while checking references on several counselor candidates. One former supervisor left a voice mail along these lines: “I can’t give references; our policy is that you have to go through Human Resources. But if I was allowed to give a reference, I would tell you that he was a top notch employee. He started as a counselor and we promoted him to a team leader. If I was able, I would give him the highest reference. So, here’s the extension to call HR.” I raised my eyebrows and chuckled.
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